Privacy Policy — 60ph

1 Introduction

Welcome to 60ph. This Privacy Policy applies to all services, features, and content operated by 60ph and made accessible through the website at 60ph.app (the "Platform"). It sets out how 60ph collects, uses, discloses, stores, and protects the personal information you provide when you register an account, access any game, make a deposit or withdrawal, contact our support team, or otherwise interact with any part of our Platform.

60ph is committed to protecting the privacy and personal data of every Filipino player. Our practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). Where applicable, we also observe the data governance requirements issued by the Philippine Amusement and Gaming Corporation (PAGCOR) in the context of licensed online gaming operators.

Please read this Privacy Policy carefully before using the 60ph Platform. By creating an account or continuing to use the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this document. If you do not agree, please discontinue use of the Platform and contact support to request account closure.

This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the Platform as a whole.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 60ph acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players and visitors of the Platform. This means 60ph determines the purposes and means by which your personal data is processed.

Where 60ph engages third-party service providers — such as payment processors, game software providers, KYC verification services, or fraud prevention partners — to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only for the purposes instructed by 60ph and in a manner consistent with this Privacy Policy and applicable Philippine law.

3 Data We Collect

60ph collects personal data only to the extent necessary to deliver our services, verify your identity, comply with regulatory requirements, and maintain the security and integrity of the Platform. The categories of data we collect include the following:

3.1 Registration Data

When you create a 60ph account, we collect your full legal name, date of birth, residential address, email address, and mobile number. This information is required to establish your account and is the minimum data set needed to comply with our PAGCOR-mandated operator obligations.

3.2 Identity Verification (KYC) Data

Before processing your first withdrawal, 60ph is required by applicable Philippine gaming and anti-money laundering regulations to verify your identity. For this purpose, we collect a copy of a valid government-issued Philippine ID — such as your PhilSys National ID, driver's license, or passport — and may request a selfie or proof-of-address document where our compliance review requires it.

3.3 Financial Data

To process deposits and withdrawals, we collect transaction-related information including your selected payment method (e.g., GCash, Maya, BPI, BDO), transaction reference numbers, and the amounts involved. 60ph does not store complete credit card numbers, full bank account credentials, or e-wallet PINs — these are handled directly and securely by the relevant payment service provider.

3.4 Usage and Technical Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type, browser type and version, operating system, referring URL, session duration, pages visited, and game activity logs. This data is used for security monitoring, fraud detection, platform performance optimization, and responsible gaming compliance.

3.5 Communications Data

If you contact our customer support team via live chat, email, or any other channel, we retain records of those communications — including your messages and any attachments — for service quality, training, dispute resolution, and regulatory compliance purposes.

3.6 Marketing Preferences

Where you have opted in to receive promotional communications, we retain your marketing consent record and preferences. You may update or withdraw consent at any time through your Account Settings or by contacting support.

4 How We Use Your Data

60ph processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and administering your 60ph player account, including processing logins and account updates.
• Service Delivery: Enabling gameplay across our full library of over 3,500 casino games and sports betting markets, processing deposits and withdrawals, and delivering customer support.
• Identity Verification: Fulfilling our KYC obligations under PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines, as amended.
• Fraud Prevention and Security: Detecting and preventing unauthorized account access, fraudulent transactions, bonus abuse, money laundering, and other conduct prohibited by our Terms and Conditions or applicable law.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviors, applying self-imposed limits and exclusions, and fulfilling our responsible gaming obligations to players and regulators.
• Regulatory Compliance: Meeting reporting, record-keeping, and audit obligations imposed by PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates — only where you have given explicit consent, and only relating to 60ph services.
• Platform Improvement: Analyzing aggregated usage data to improve game performance, user interface design, and overall platform experience for Filipino players.
• Legal Proceedings: Establishing, exercising, or defending legal claims where necessary.

60ph will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your consent or establishing a lawful basis under the Data Privacy Act of 2012.

5 Sharing Your Data

60ph does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial gain. We may, however, share your data in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party processors to support our operations — including payment processors (e.g., GCash, Maya, BPI, BDO, Metrobank), game software providers, identity verification services, fraud prevention partners, and cloud hosting providers. These parties process data strictly on our instructions and are bound by data processing agreements that enforce confidentiality and security standards consistent with this Policy.

5.2 Regulatory and Law Enforcement Authorities

60ph may disclose personal data to PAGCOR, the AMLC, the NPC, or other competent Philippine government authorities where we are required to do so by law, court order, regulatory directive, or where disclosure is necessary to protect the rights, property, or safety of 60ph, our players, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 60ph's business assets, personal data held by 60ph may be transferred to the acquiring entity. In such circumstances, we will notify affected players via the registered email address and the acquiring entity will be required to honor the commitments made in this Privacy Policy.

5.4 With Your Consent

We may share your data with other parties where you have given explicit, informed consent for a specific disclosure — for example, where you opt in to a co-branded promotion with a named partner. You may withdraw such consent at any time.

6 Data Retention

60ph retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of the most recent transaction, consistent with AMLA obligations applicable to covered persons under Philippine law.
• Transaction Records: Retained for a minimum of five (5) years for financial audit and regulatory compliance purposes.
• Support Communications: Retained for two (2) years from the date of the last communication, unless the record is relevant to an ongoing investigation or dispute.
• Marketing Consent Records: Retained for the duration of your consent and for two (2) years following withdrawal of consent, as evidence of your prior agreement.
• Technical / Log Data: Retained for up to twelve (12) months for security and fraud monitoring purposes, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to you as an individual.

7 Cookies & Tracking Technologies

The 60ph Platform uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience, maintain your session, and help us understand how the Platform is used. Below is a breakdown of the cookie categories we use:

7.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as maintaining your logged-in session, remembering items in your account, and ensuring secure navigation. These cookies cannot be disabled without materially impairing Platform functionality.

7.2 Performance and Analytics Cookies

We use anonymized analytics data to understand how players navigate the Platform — which pages are visited most, where users encounter errors, and how long sessions typically last. This information is used in aggregate and does not identify you personally. It helps us improve the 60ph experience for all Filipino players.

7.3 Functional Cookies

These cookies remember your preferences — such as your preferred language, display settings, and recently played games — so that you do not need to reconfigure them each visit. Disabling functional cookies may result in a less personalized experience.

7.4 Managing Cookies

You may control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from accessing certain features of the Platform, including your account. Instructions for managing cookies vary by browser — please consult your browser's help documentation for guidance. Continued use of the Platform following acceptance of our cookie notice constitutes consent to our use of cookies as described in this section.

8 Security Measures

60ph implements robust technical and organizational measures designed to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our security practices include:

• SSL / TLS Encryption: All data transmitted between your device and the 60ph Platform is encrypted using Transport Layer Security (TLS) protocols, protecting your personal and financial data in transit.
• Encrypted Data Storage: Sensitive personal data stored on our servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to player data within 60ph is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular privacy training.
• Fraud Monitoring: Automated systems monitor Platform activity in real time to detect unusual login patterns, suspicious transactions, and other indicators of fraudulent or unauthorized activity.
• Regular Security Audits: 60ph conducts periodic reviews of its security infrastructure and data handling practices to identify and remediate vulnerabilities.

While we apply these measures diligently, no security system is completely impenetrable. In the unlikely event of a personal data breach that poses a risk to your rights, 60ph will notify affected players and the National Privacy Commission in accordance with the NPC's mandatory breach notification rules within seventy-two (72) hours of becoming aware of the breach.

You also have a responsibility to protect your account — please use a strong, unique password and never share your login credentials with anyone. If you suspect unauthorized access to your 60ph account, contact our support team immediately.

9 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 60ph. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Request." We will respond within five (5) business days.

Please note that some rights are subject to limitations — for example, we cannot erase data that we are legally required to retain under PAGCOR rules or the Anti-Money Laundering Act. Where a limitation applies, we will explain it clearly when responding to your request.

10 Minors & Age Policy

The 60ph Platform is strictly for individuals who are 21 years of age or older, consistent with the minimum gambling age applicable under Philippine law. 60ph does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation at registration or any other means — we will immediately suspend the relevant account, void any pending transactions, and delete the personal data in question in accordance with applicable regulations.

11 Cross-Border Data Transfers

In the course of operating the 60ph Platform, personal data may be transferred to and processed in countries other than the Philippines — for example, where a game software provider or cloud hosting partner maintains servers in another jurisdiction. Such transfers are carried out only where:

• The receiving country or organization provides an adequate level of data protection as recognized under Philippine law or as assessed by 60ph;
• Appropriate contractual safeguards — such as data processing agreements incorporating standard contractual clauses — are in place with the recipient; or
• The transfer is necessary for the performance of our contract with you (for example, enabling access to a game hosted on an external provider's servers).

60ph will not transfer your personal data internationally in a manner that reduces the protections you are entitled to under the Philippine Data Privacy Act of 2012.

12 Changes to This Privacy Policy

60ph reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable regulations, or the services we offer. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Where a material change is made to this Policy — particularly one that affects how we use or share your personal data — we will provide notice via your registered email address and/or through a prominent notice on the Platform prior to the change taking effect. For non-material updates (such as formatting, clarifications, or corrections), the revised Policy will take effect from the date it is published.

Continued use of the 60ph Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you may request account closure in accordance with our Terms and Conditions.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how 60ph handles your personal data, please reach out to our Data Protection Officer:

For complaints that have not been satisfactorily resolved by 60ph, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines through their official channels.

For general account inquiries and 24/7 support, our customer service team is available via live chat on the Platform after logging in.